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Cancellation/Absentee Policy


  • Late cancel window begins 10 hours prior to class

  • Late cancel and no-show fees apply

  • Waitlisted members are accountable if added from the waitlist

  • The waitlist closes 60 minutes before class starts (no waitlist members will be added)

    • Members can remove themselves from the waitlist at any time before being added into the class

  • Classes from class-pack are automatically deducted when a late cancel occurs

  • Turn on e-mail and text alerts to receive waitlist notifications

    • This is enabled by default unless member opted out during account set-up, this can be completed in user account or by talking with the front desk

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